Last Updated: April 3, 2026
Your privacy is important to us. This policy outlines how we collect, use, and protect any information associated with your purchase or interaction with SUACH Retail, whether through our Amazon store or our website at www.suachretail.com.
Through Amazon: As an Amazon FBA seller, we do not directly collect, store, or process payment information. All order data — including your name, shipping address, and payment details — is collected and managed exclusively by Amazon in accordance with Amazon's Privacy Policy. We only receive information that Amazon shares with us strictly for the purpose of fulfilling your order and responding to your inquiries.
Through Direct Contact: When you email us at contact@suachretail.com, we receive your name, email address, and any details you choose to share. This information is used solely to respond to your inquiry — nothing else. We retain email correspondence for up to 12 months, after which it is deleted.
Through Our Booking Tool: Our website links to Google Calendar for session bookings. When you book a session, you interact directly with Google's scheduling platform. Any information you submit through that tool is subject to Google's Privacy Policy. We receive only the booking details Google shares with us (your name, email, and selected time) for the purpose of preparing for and conducting your session.
Server and Hosting Logs: Our website is served through Amazon Web Services (AWS CloudFront). Like all web hosting services, AWS automatically logs technical data for each request — including IP addresses, timestamps, browser/device type, and pages visited. This data is used solely for security monitoring and infrastructure operations. We do not access or use these logs for marketing or profiling. These logs are retained in accordance with AWS's standard retention practices.
Cookies and Local Storage: Our website uses browser local storage to remember your display preferences (such as your chosen colour theme). No personally identifiable information is stored in this way. We do not use advertising cookies or cross-site tracking. Our website does not currently use third-party analytics services.
Google Fonts: Our website loads fonts from Google Fonts (fonts.googleapis.com). This means your browser makes a request to Google's servers when you visit our site, which may include your IP address. We have no control over or access to this data. See Google's Privacy Policy for details.
Any information we receive — whether through Amazon or direct contact — is used solely to:
We do not use your information for marketing, advertising, or any purpose beyond your inquiry or order.
Our website interacts with the following third-party services, each of which operates under its own privacy policy:
We do not sell, rent, or trade your personal information. We do not share your information with any third parties beyond those listed above, and only to the extent necessary to operate our website and fulfil your requests.
We do not:
As a Canadian business, we are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
For information handled through Amazon, we encourage you to review Amazon's Privacy Notice directly and to exercise your rights through Amazon's platform.
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
For any privacy-related questions, access requests, or concerns, you may reach us through Amazon's messaging system or directly at contact@suachretail.com. We aim to respond within 24 hours.